• Finance And Business 07.04.2018 Comments Off on ComputergestBCtzten Informations Kommunikationstechnologie Menschliche Informationsverhalten PDF 92181a011

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    Einfluss der computergestützten Informations- und Kommunikationstechnologie auf das menschliche Informationsverhalten: Wirkungsanalyse und … Universitaires Européennes) (German Edition) PDF




    by Christoph Minnig : Einfluss der computergestützten Informations- und Kommunikationstechnologie auf das menschliche Informationsverhalten: Wirkungsanalyse und … Universitaires Européennes) (German Edition)

    ISBN : #3261044381 | Date : 1991-10-01

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    PDF-4169c | Die vorliegende, interdisziplinäre Arbeit geht der Frage nach, inwiefern das menschliche Informations- und Kommunikationsverhalten durch die zunehmende Technisierung dieses Bereiches beeinflusst wird. Aufgrund einer umfassenden Darstellung dieses Verhaltens und einer Wirkungsanalyse gelangt der Autor zum Schluss, dass wesentliche negative Wirkungen erkennbar sind. Mögliche Gründe dafür sieht e… Einfluss der computergestützten Informations- und Kommunikationstechnologie auf das menschliche Informationsverhalten: Wirkungsanalyse und … Universitaires Européennes) (German Edition)


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  • Finance And Business 06.04.2018 Comments Off on Small Business Solutions Commerce EU Smart PDF C1fd08efc

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    Small Business Solutions for E-Commerce (EU-Smart Solutions) PDF




    by Brenda Kienan : Small Business Solutions for E-Commerce (EU-Smart Solutions)

    ISBN : #0735608466 | Date : 2000-03-01

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    PDF-2087e | Intended as a business guide rather than a technical reference, this book offers advice on starting and operating a small business on the internet, using Microsoft technology. It covers matters such as the planning of a site, the uses of a database and transaction-processing system, the hiring of a Web developer, on-line brand-building strategies, trademark protection, budgeting, and customer serv… Small Business Solutions for E-Commerce (EU-Smart Solutions)


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  • Finance And Business 06.04.2018 Comments Off on Powerful Phrases Effective Customer Service PDF 363c5a728

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    Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results PDF




    by Renee Evenson : Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

    ISBN : #081442032X | Date : 2012-09-12

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    PDF-5f536 | Let’s face it, dealing with customers isn’t easy. They aren’t always right–or even pleasant–but knowing the right words to use can make all the difference. Powerful Phrases for Effective Customer Service shares over 700 phrases and scripts that have been proven time and again to defuse even the most difficult interactions. Covering 30 challenging customer behaviors and 20 tough employee-cau… Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results


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  • Finance And Business 05.04.2018 Comments Off on Managing Online Reputation Palgrave Consultants PDF B984495af

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    Managing Online Reputation: How to Protect Your Company on Social Media (Palgrave Pocket Consultants) PDF




    by Charlie Pownall : Managing Online Reputation: How to Protect Your Company on Social Media (Palgrave Pocket Consultants)

    ISBN : #1137382295 | Date : 2015-09-30

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    PDF-b2ee6 | Managing Online Reputation is a comprehensive look at online reputation management. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical and visual tool-kit of processes and techniques to help limit and respond effectively to negative situations on social media…. Managing Online Reputation: How to Protect Your Company on Social Media (Palgrave Pocket Consultants)


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  • Finance And Business 05.04.2018 Comments Off on LeadershipThrough Strategic Planning Annabel Beerel PDF 215c8f375

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    by Annabel Beerel : LeadershipThrough Strategic Planning

    ISBN : #1861522088 | Date : 1998-06-25

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    PDF-25141 | This title takes a global look at the issues of leadership and puts forward specific ways for an organization to use leadership as a specific tool for company success. It explains how managers can juggle the role of manager with the role of leader and places all these issues in a cross cultural framework. Divided into ten chapters this book examines the challenges that businesses face and should s… LeadershipThrough Strategic Planning


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  • Finance And Business 03.04.2018 Comments Off on Happy Customers Faster Cash India PDF 38629a6b4

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    Happy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management PDF




    by Marcel Wiedenbrugge : Happy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management

    ISBN : #1514376318 | Date : 2015-06-16

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    PDF-5d1f5 | Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten the time required to… Happy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management


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    [Pub.21YSw] Happy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management PDF | by Marcel Wiedenbrugge


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  • Finance And Business 03.04.2018 Comments Off on Universal Design HUMBLES User Centred Business PDF 27b479756

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    Universal Design: The HUMBLES Method for User-Centred Business PDF




    by Francesc Aragall : Universal Design: The HUMBLES Method for User-Centred Business

    ISBN : #0566088657 | Date : 2012-01-28

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    PDF-29583 | As a customer, have you ever felt dissatisfied with a product or service? Is it possible that customers may be similarly unhappy with your company? Being aware of and exploring your consumers’ diversity constitutes the best source of information available if you are to lead the way in design innovation, marketing orientation and service provision. Universal Design: The HUMBLES Method for User-Cen… Universal Design: The HUMBLES Method for User-Centred Business


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  • Finance And Business 03.04.2018 Comments Off on Cant Buy Like Authentic Connections PDF 7eb2d8528

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    Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results PDF




    by Bob Garfield : Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results

    ISBN : #1591845777 | Date : 2013-03-07

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    PDF-e6c76 | Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where “likes” stand in for transactions and a mass audience is maddeningly elusive. There has to be a better way . . . As Lennon and McCartney wrote a half century ago, money can’t buy you love. But in today’s… Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results


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  • Finance And Business 03.04.2018 Comments Off on Summary Social Analysis Kawasaki Fitzpatricks Ebook PDF 84eb8b95c

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    Summary: The Art of Social Media: Review and Analysis of Kawasaki and Fitzpatrick’s Book PDF




    by BusinessNews Publishing : Summary: The Art of Social Media: Review and Analysis of Kawasaki and Fitzpatrick’s Book

    ISBN : # | Date : 2016-07-20

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    PDF-0a635 | The must-read summary of Guy Kawasaki and Peg Fitzpatrick’s book: “The Art of Social Media: Power Tips for Power Users”. This complete summary of the ideas from Guy Kawasaki and Peg Fitzpatrick’s book “The Art of Social Media” explains how social media has become one of the most effective ways to market a product, promote a business and communicate with customers. In fact, social media is now so i… Summary: The Art of Social Media: Review and Analysis of Kawasaki and Fitzpatrick’s Book


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  • Finance And Business 02.04.2018 Comments Off on What They Teach Business School PDF 5ec56998f

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    What They Don’t Teach You In Business School: Real-World Sales And Service Skills You Need To Win And Wow Clients! PDF




    by Michele L. Fleury : What They Don’t Teach You In Business School: Real-World Sales And Service Skills You Need To Win And Wow Clients!

    ISBN : #1548706884 | Date : 2017-07-15

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    PDF-43d2a | Want to win more customers? Want to know what to say to clients and how to say it? Want your clients to love your company and willingly refer you to others? This book will illustrate simple communication, sales, and customer service techniques that you can immediately implement in your business and in your relationships with your clients. In this book, you will learn “tried and true” tactics,… What They Don’t Teach You In Business School: Real-World Sales And Service Skills You Need To Win And Wow Clients!


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